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Our Services
We deliver premium VoIP communication and customer engagement services.
Inbound Call Services
Deliver exceptional customer experiences with professional support, order management, and help desk solutions for seamless assistance.
Outbound Call Services
Boost growth with telemarketing, lead generation, and surveys, creating impactful customer interactions and driving business success.
Hosted VoIP Solutions
Enable high-quality, scalable communication with cloud-based VoIP systems tailored to your business needs.
Overflow and After-Hours Support
Ensure 24/7 availability, managing high call volumes and delivering reliable support beyond regular business hours.
Telesales and Upselling Solutions
Increase revenue through strategic cross-selling and upselling techniques, turning customer interactions into sales opportunities.
Virtual Receptionist Services
Provide personalized call handling with professional virtual receptionists for enhanced customer engagement and seamless communication.
How We Help You
Streamline your communication and customer engagement process with our expert VoIP-powered services in just four simple steps.
1)Contact us to discuss your needs, from inbound call services to hosted VoIP solutions tailored for your business.
2)Our experts will provide personalized advice on enhancing customer interactions through effective VoIP solutions and support services.
3)Choose the services that best suit your goals, including virtual receptionists, telesales, and overflow call handling.
4)Complete payment and integrate our services effortlessly to boost customer satisfaction and streamline your operations.
Work
Empowering Businesses with Seamless Communication, Expert Call Handling, and Revenue-Boosting Strategies
A&D Merchants offers tailored call center solutions, from inbound support to telesales and VoIP services, ensuring exceptional customer experiences, increased revenue, and round-the-clock seamless communication.
Blog
Blog
Latest news
April 2, 2025
5 Signs Your Business Needs a Virtual Receptionist Right Now
Running a business is no small feat, and handling incoming calls while managing daily operations can be overwhelming. A virtual receptionist might be the perfect solution if you’ve been struggling to keep up…
March 25, 2025
How IVR and Self-Service Options Enhance Customer Convenience
With the evolving pace of customer expectations, a new customer approach is emerging. More businesses are implementing IVR (Interactive Voice Response) and self-service options so that customers can find an answer to their problems right…
Find Us on a Map
- Adress: 1201 S. LOS ANGELES STREET #1 LOS ANGELES CA 90015
- Email: [email protected]
- Open Hours: Monday - Saturday(8.00 AM – 10.00PM)
- Sunday Closed
+1 9049223093